Free
Level 2 Diploma in Customer Service
Providing exceptional customer experiences is a key factor in most …
What you'll learn
Negotiate effectively and fairly to make 1000s more than they would otherwise
Be confident in starting and finishing a negotiation
Use smart tactics to increase their bargaining power
Develop mental and emotional strength to keep pushing until they get a great price
Use negotiating skills in both personal and professional situations
Bargain over everything from huge corporate deals, to flea market haggles
Combat common techniques to ensure their profit isn't diminished without them noticing
Level 3 Diploma in Healthcare Support Work
The purpose of the qualification is to prepare learners for …
What you'll learn
Use your single trusted system to collect and manage your tasks
Prioritize effectively to make sure you're working on the right things, at the right time
Plan your daily, weekly, and long-term work & goals to save time and reduce stress
Use single-tasking, time blocking, documentation and breaks to more effectively focus on the job
