Launch Date: 1st January 2025 – Enrol Now to Secure Your Spot!

We are excited to announce that TLC Academy will be offering the Level 3 Award in Delivery of Conflict Management starting on the 1st of January 2025. This highly sought-after course is designed for individuals looking to enhance their career prospects in conflict management and related fields. Spaces are limited, so hurry and book your place today to ensure you don’t miss out on this opportunity!

Course Overview

The Level 3 Award in Delivery of Conflict Management at TLC Academy is meticulously crafted to empower participants with the expertise needed to deliver scenario-based conflict management training effectively. This course is particularly beneficial for professionals aiming to teach conflict management across various sectors, including private security, hospitality, corporate environments, and administrative roles.

Through this course, you will gain comprehensive knowledge and hands-on experience in simulating real-world scenarios, which will prepare you to assess and improve your abilities as a conflict management instructor.

Course Structure:

The course is divided into two essential units:

1. Effective Communication and Conflict Prevention: This unit focuses on honing your skills in effective communication, enabling you to manage interactions and prevent conflicts in a variety of settings.
2. Instructional Techniques in Conflict Management: This unit prepares you to teach conflict management techniques, offering you the opportunity to practice and refine the key skills required to engage and educate learners effectively.

This intensive 3-day course is designed to provide you with the tools and confidence needed to excel as a conflict management trainer.

Benefits of the Level 3 Award in Delivery of Conflict Management

• Enhance Conflict Resolution Skills: Learn advanced techniques for managing and resolving conflicts in professional environments.
• Improve Communication Proficiency: Strengthen your communication abilities through participation in negotiation and mediation exercises tailored to conflict situations.
• Promote Safety: Acquire critical knowledge to address and de-escalate high-risk situations, contributing to a safer environment for yourself and others.
• Advance Professional Development: This qualification opens doors to enhanced career prospects, positioning you for advanced roles within your industry.

Awarding Organisation

This qualification is accredited by any OFQUAL-approved nationally recognized awarding body such as TQUK.

TLC Academy is proudly registered with TQUK, ensuring that this course each course meets the highest standards of excellence.

Certification

Upon successful completion of the course, you will be awarded the UK’s recognized Level 3 Award in Delivery of Conflict Management certification, further solidifying your expertise in this critical field.

Career Pathways

Graduates of the Level 3 Award in Delivery of Conflict Management may pursue careers such as:

• Conflict Management Trainer/Instructor
• Trainer for SIA-related Security Courses
• Security Personnel
• Law Enforcement Officer
• Trainer at Private or Public Security Firms

Course Requirements / Prerequisites

To enrol in the Level 3 Award in Delivery of Conflict Management course, you must meet the following criteria:

• Be 18 years of age or older
• Demonstrate proficiency in written and spoken English
• Have access to a computer or laptop with a reliable internet connection

Assessments

To successfully complete the course, participants will undergo the following assessments:

• Multiple Choice Examination: 30 questions, with a minimum of 20 correct answers required to pass.
• Practical Demonstration: Submission of a video recording showcasing your ability to deliver a conflict management topic.
• Portfolio of Evidence: A comprehensive portfolio, verified by the centre and provider, demonstrating your understanding and application of the course content.